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Manage Your Orangedox Account
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Open the Orangedox App
Select the “Account” Section
Update your Credit Card Details
To insure your Orangedox account stays active make sure to update your credit card details whenever your credit card expires or is changed. A new "Stripe" pop-up will open as Orangedox partners with Stripe for simplified billing.
Cancel your Paid Orangedox License
Select the license you wish to cancel and click the “cancel” button. You’ll be asked to confirm the license cancellation. Your account will be downgraded to a Personal Trial and all your existing share links will continue to function as they had before.
Download a Previous Invoice
You can download all your previous Orangedox invoices for your records.
Select the Invoice you wish to Download
Invoice should open in a new "Stripe" window. Make sure your pop-up blocker is disabled.
Click the Download Button on the Invoice
If you have any questions or concerns about your account please contact us at support@orangedox.com
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