How do I remove a shared file?

This guide explains how to disable or permanently remove a shared file/package on Orangedox. Depending on your needs, you can either temporarily disable access while keeping your analytics, or fully delete the shared file and all associated data.Disabling Shared Files

Disabling a shared file allows you to revoke access for all recipients without deleting the file or its tracking data.

To disable a shared file

1. Open the Shared Files app
2. Locate the shared file or package you want to disable
3. Click the three dots next to the item
4. Select Disable

Once disabled

1. All recipient access is immediately revoked
2. The shared file is no longer accessible via any existing links
3. All analytics and activity data are preserved

This is useful if

1. You want to temporarily restrict access
2. A deal, sales process, or project has ended
3. You may need to re-enable access later

Deleting Shared Files

Removing a shared file will permanently delete it, including all associated analytics and activity data.

Note: Removing the shared file from Orangedox will NOT affect the source Google Drive or Dropbox file

To remove a shared file

1. Go to the Shared Files app
2. Locate the shared file or package you want to remove
3. Click the three dots next to the item
4. Select Remove

Once removed

1. The shared file is permanently deleted
2. All recipient access is revoked
3. All analytics and tracking data are deleted

Note: This action cannot be undone.

This is useful if

1. The shared file is no longer needed
2. You want to permanently remove access to sensitive content
3. You do not need to retain engagement or activity history

Summary

You can either disable or remove a shared file depending on your needs

1. Disable to temporarily revoke access while keeping analytics and data
2. Remove to permanently delete the shared file and all associated information

This gives you full control over how long your shared files remain accessible and how your data is managed.